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Our Terms & Conditions

Pricing Information

Please note that all prices displayed on our website are indicative and may be subject to negotiation. Tour packages and day tours are quoted per person. Infants under the age of 2 years may join any tour free of charge, provided that the itinerary does not include flight tickets.

Our tour prices are reviewed and updated regularly to ensure our guests receive the most competitive and accurate rates available.

Travel Insurance

We highly recommend purchasing comprehensive travel insurance prior to your trip. Travel insurance can provide essential coverage for situations such as:

  • Loss or damage to personal belongings

  • Medical emergencies not covered by standard international health insurance

  • Trip delays, interruptions, or cancellations due to unforeseen circumstances

Having travel insurance offers peace of mind and protection throughout your journey in Egypt.

Personal Expenses

Our tour prices include Egypt’s main sightseeing and cultural experiences. Please be aware that personal expenses—such as tips, visa fees, or optional activities—are not included. These costs are entirely at the guest’s discretion. We guarantee there are no hidden fees or unexpected charges.

Service Inquiries & Assistance

Should you have any questions or encounter any issues during your tour, please contact us immediately. Our support team is available 24/7 to assist you and ensure a smooth and enjoyable travel experience.

Responsibility

Your comfort, safety, and satisfaction are our top priorities. However, we cannot be held responsible for circumstances beyond our control, including but not limited to:

  • Illness, injury, or personal loss

  • Delays or cancellations caused by weather conditions, natural disasters, civil unrest, theft, or strikes

  • Mechanical failures or service disruptions by airlines, hotels, restaurants, or transportation providers

We strongly advise securing travel insurance to safeguard against unexpected events.

Special Requests & Itinerary Changes

If you have special requests or wish to modify your itinerary, please inform us as early as possible. We will do our best to accommodate your needs based on availability. Any changes initiated by our team will be made solely to enhance your safety and overall experience, and your approval will always be obtained before any adjustments are finalized.

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